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You can use one of the following methods to reserve a hotel in Moscow:
• Fill in and transmit a reservation form on our website.
• Send a reservation request by email:
• Make a reservation over the telephone:
A reservation and full payment of hotel accommodation should be completed no less than 3 work-days before arrival date or commencement of services. To make a reservation less than 3 days before arrival date, contact us.
During a high season, all the hotels lay down special payment and cancellation terms.
We welcome payment by any of the following methods:
• Bank transfer
• Credit card
• Cash (this option is available only for travelers in Moscow )
If payment is made by bank transfer, a bank service fee of 10 USD applies. Note that all bank charges on money transfers are to be paid by the sender.
To make a reservation by phone or fax, please, provide us with the following information:
• Full name
• Arrival date and departure date
• Hotel name
• Type of room
• Number of guests
• Form of payment
• Company name
• Transfer
All changes and additions to your reservation request should be made in written and sent us by fax or email. To avoid misunderstanding of any sort, it is necessary to have a confirmation from our staff.
We operate a cancellation policy and reserve the right to charge the equivalent of one night's accommodation for any cancellations received less than 3 days before arrival date or in the event of a no show.
During a high season, hotels may lay down special cancellation terms. |
